Terms of service
1. Purpose
These Terms of Service ("Terms") govern access to and use of the Metena mobile application ("the Service"), developed by Metena, a sole proprietorship (micro-entreprise) registered in France (SIREN 108 782 749) and based in Paris ("Metena").
By creating an account or using the Service, you unreservedly accept these Terms.
2. Financial disclaimer, please read carefully
Metena is a decision-support tool. It is NOT a financial advisor.
- The analyses, briefs, health scores, and suggestions generated by Metena are provided for informational purposes only.
- They do not constitute investment advice, a recommendation to buy or sell, or a portfolio management service.
- Past performance is not indicative of future performance. Backtests are simulations based on historical data.
- Any investment decision is made under your sole responsibility.
- Cryptocurrencies are volatile assets carrying a risk of total capital loss.
3. Description of the Service
Metena is an investment strategy analysis application that includes:
- AI-assisted strategy generator (the "Owl")
- Personalized daily AI brief
- Strategy backtesting (historical simulation)
- Price and conviction alerts
- Portfolio tracking via Exchange connection (read-only)
- Yield comparison across decentralised finance protocols
4. User account
4.1 Account creation
You must be at least 18 years old to use Metena. By creating an account, you certify that you meet this requirement.
4.2 Security
You are responsible for keeping your credentials confidential. Any activity carried out from your account is attributed to you.
4.3 Termination
You may delete your account at any time from the application’s Settings. Deletion results in the permanent erasure of all your data within 30 days.
5. Subscriptions and payments
5.1 Available plans
| Plan | Features |
|---|---|
| Free | One strategy, two AI diagnostics in total, one backtest, ten messages a day with the Owl |
| Premium | AI Diagnostic on demand, unlimited backtests and strategies, daily brief, invalidation alerts, unlimited messages with the Owl |
5.2 Premium subscription
- The Premium subscription is available on a monthly or annual plan.
- The price is displayed in the application before any purchase.
- Payment is processed by Apple (App Store) or Google (Play Store) depending on your platform.
- A 7-day free trial is offered. It requires a payment method. Nothing is charged during the trial.
- Unless you cancel before the end of the trial, the first payment is taken at the end of the 7 days, at the price of the plan you chose.
5.3 Automatic renewal
The subscription renews automatically at the end of each period unless cancelled at least 24 hours before the renewal date.
5.4 Cancellation
You can cancel your subscription at any time via:
- iOS: Settings → [Your name] → Subscriptions
- Android: Google Play → Subscriptions
Cancellation takes effect at the end of the current period. No pro-rata refund is granted for the remaining period, except where legally required.
5.5 Refunds
Refunds are processed in accordance with Apple’s and Google’s policies. For any request: support@metena.app
6. Connecting to exchanges
Connecting your exchange accounts (Binance, Coinbase, Kraken, OKX, Bybit, KuCoin, Crypto.com) is optional and requires read-only API keys. Metena cannot:
- Place buy or sell orders
- Withdraw or transfer funds
- Modify your Exchange account settings
Your keys are encrypted with AES-256-GCM and stored on servers hosted in the United Kingdom. See the Privacy Policy for more details.
7. Intellectual property
The Metena application, its code, algorithms, graphical interface, and the "Owl" character are the exclusive property of Metena. Any reproduction or use without prior written authorization is prohibited.
Your data (strategies, journals, profile) remains your property. You grant Metena a limited license to process it in order to provide you with the Service.
8. Limitation of liability
To the fullest extent permitted by applicable law:
- Metena is not liable for financial losses resulting from an investment decision made based on the Service’s analyses.
- Metena is not liable for service interruptions, errors, or inaccuracies in market data from third-party sources (Binance, CoinGecko, etc.).
- Metena’s total liability shall not exceed the amount paid by the user over the past 12 months.
9. Changes to the Service and the Terms
Metena reserves the right to modify the Service or these Terms. Any substantial change will be notified with 14 days' notice. Continued use of the Service after this period constitutes acceptance of the new Terms.
10. Governing law and jurisdiction
These Terms are governed by French law. In the event of a dispute, the parties will endeavor to find an amicable solution. Failing that, the competent courts shall be those of Paris.
11. Contact
For any question regarding these Terms: support@metena.app